Meet the Tropic Ecuador team!

So Who’s Who at Tropic Ecuador? Meet the sales and operations team!

Jascivan Carvalho, General Manager and Owner

I was born in Quito, my mother is Ecuadorian and my father is Brazilian. I grew up in Guayaquil and then moved to Brazil in my teens. I returned to Quito to attend Catholic University where I studied business and marketing. Then I moved to Barcelona where I studied and earned my Masters in tourism management and destination planning.

Years in tourism/Years with Tropic: 16 years/12 years
After returning to Quito in the early 2000’s, I started working as tourism consultant and this is how I met Andy Drum, the founder of Tropic. I joined the company as GM in 2004 and then became sole owner in 2011. I’m also the founder of Waponi, the first ecotourism incubator and sustainable tourism consulting firm in Ecuador.

Favorite places in Ecuador:
My heart will always be in the Amazon thanks to my years working with the Huaorani people to build and develop the award-winning Huaorani Ecolodge. In recent years, I’ve also fallen in love with the Cotopaxi region thanks to Tropic’s Chilcabamba Lodge.

Andrea Fierro, Sales Manager

I was born in Quito, Ecuador. Since I was a child, I have loved nature, meeting different people, travelling. That is why I didn’t hesitate when choosing my career and I studied tourism administration at Catholic University in Quito. I fell in love completely with my country and all its wonders.

Years in tourism/Years with Tropic: 10 years/7 years
In 2006 I started working in the tourism industry. Since the beginning I was attracted by the commercial area because I felt it was the best chance to inspire many people to visit Ecuador, and fall in love with it. I’ve been working with Tropic for seven years, reaching the position of Sales Manager and it has been a great opportunity. I have learned so much during this time; this company has taught me to do things different! Here I really live every day a different way to create unique sustainable experiences in my country.

Favorite places in Ecuador:
I really recommend to visit Ecuador, but giving it the chance not only to show you the wonderful Galapagos Islands, but also our magnificent landscapes in the Highlands as the Quilotoa crater; or our friendly indigenous communities in the Yasuni National Park in the Amazon, surrounded by the densest planet’s biodiversity. You can go from the incredible beaches in the Pacific Coast to the sacred mountains in the Andes, and then the magnificent Amazon region in such a short time. I’m sure nobody will regret about giving a chance to visit all the hidden secrets of our small but rich country.

Cristina Serrano, Sales consultant

I was born and raised in Quito, Ecuador. I am very proud to live in a bio diverse country, full of natural resources and ecosystems.

Years in tourism/Years with Tropic: 9 years/4 years
I have over nine years of experience working in the tourism industry from travel agencies to tour operators and airlines. I have been working with Tropic for 4 years. I am very happy and proud to be part of this team, and offer innovate and unforgettable experiences to many people around the world.

Favorite places in Ecuador:
I have so many! The beaches on the Pacific Coast, Quilotoa crater lakes in Otavalo, but I think my favorite place is Galapagos because is an incomparable paradise. I have had the opportunity to travel throughout Ecuador, falling in love with this small country, filled with cheerful and friendly people who look forward to sharing their culture and history with visitors from around the world. My personal goal is to provide people with unforgettable experiences that they’ll cherish for the rest of their lives during their visit to Ecuador.

Silvia Fiallos, Operations Manager

I was born in Quito. I am 40 years old. I am married and have 2 beautiful kids, Nicolas, 14 years old and Juan Esteban, 10 years old. I studied Tourism at INSTUR now UDET (University of Tourism Specialties).

Years in tourism/Years with Tropic: 21(!) years/6 months
I started working for tourism operators. The first one was dedicated to offer rafting trips, then I continued my career in another tour operator where I worked for the last 17 years, so I got a lot of experience about operations in the whole country, specially in the highlands and Galapagos. I started working with Tropic six months ago!

Favorite places in Ecuador: 
The old haciendas in the Highlands and the Galapagos!
I love Ecuador and I want everyone come here and enjoy the beautiful places that this small country can offer. I enjoy planning the trips and want everything runs smoothly so our guests can have ” the trip of their lifetime!”